Optimized for cloud-based clinical trial & in-home data gathering, the Discovery app delivers straightforward and extensive insight on sensor usage.
Product designer
Product designer, Mobile app developer, Cloud engineer, QA engineer lead and project manager
August 2022 to October 2022 (2months)
My Contribution
I also led the brand development for this project.
Uncovering issues
Brief
The Discovery app is an intuitive and user-friendly interface that effortlessly guides participants through the data collection process.
Problem
The current remote clinical trial & research product offering is based on very old software stack that was developed for the old project in 2018. The codebase is very outdated and with minimal support available for them. Upgrading is essential to provide continuous support for the clinical trial & research business. Also, it allows us to get early feedback for future products in the clinical trial & research field.
Goal
Create a an MVP for a clinical application with rapid development cycle product focused on remote clinical trials and research. This product will be deployed in University of Cambridge - Endometriosis under IRB in November.
Research & ideation
Target Audience
Research Coordinator :
This user works with patients to conduct studies with the Discovery system, and are often employed by the university & pharmaceutical companies.
Study Participants :
User who is enrolled in the study that is using the Discovery system. They are tasked to wear the sensors and fill out ePRO (survey) daily.
Insights
What is so hard about Pharma clinical trials?
With this question in mind, our team conducted interviews with partnered Pharma team to gain insight into their experiences and discover ways in which the clinical trials could be improved, main problems include:
Regulatory Compliance
Meeting the complex and ever-changing regulatory requirements set by health authorities around the world is a significant challenge.
Data Management
Ensuring accurate and reliable data collection, management, and analysis is crucial for drawing valid conclusions from clinical trials. Maintaining data integrity and ensuring data security are vital concerns.
Takeaway
We have realized the tremendous potential of integrating advanced technologies like electronic data capture (EDC), wearables, and telemedicine. These innovations not only streamline data collection but also greatly enhance patient engagement. Leveraging these insights, we made strategic decisions to deploy automatic operation, optimize the UI/UX experience, integrate compliance monitoring tools, and utilize secure cloud storage.
Information Architecture
Designing the Product
Product Requirements
Taking into account the tasks that the users need to perform, we identified key features that we needed to build.
• Support up to 5 Sibel sensors
• Electronic patient-reported outcome (ePRO)
• iPad setup with QR code
• Patient To-do Panel that shows what needs to be done
• Admin Mode
• Program contact Information
• Code Structure Support for Localization
• In App instructions
Wireframes
Final results
The dashboard display includes all sensor data, such as sensor ID, sensor type, sensor installation site, battery condition, and synchronization status. We aimed to incorporate details for up to 5 sensors on a single screen, preventing any sensor from being cropped. Simultaneously, we needed to highlight the daily tasks for the participants.
Decision 1
The interface provides users with a streamlined experience, presenting sensor information alongside daily tasks on a single screen, prioritizing simplicity and accessibility. By placing tasks prominently at the top, we ensure users stay on top of their important daily activities.
Decision 2
Card elements offer a permit to examine from fundamental data to crucial alerts, supplying users context throughout the clinical trial research.
Data syncing status
I categorized the urgency levels into three distinct hues. The red represents the top priority requiring immediate user action such as critical storage level and sensor failure. The user will see all necessary information such as data syncing status, six sensor informations, and data collection status within a single screen
Sensor info & status
I integrated not just the sensor status but also the action items in every alert situation to guide users towards necessary actions. And I symbolized for the sensor placement location, the sensor category, battery status, and signal strength to minimize the amount of text in a single row. More visual components create a more intuitive and straightforward layout.
Past Iterations
In place of splitting the "Task" and "Sensors" sections into two columns, I arranged them in rows. By consolidating sensor data and alerts into a single row, I discovered this to be the optimal configuration during the iterative design phase. Furthermore, presenting all information within one row simplifies the overall structure, easing the experience for the user.
branding
Logo, color
& typography
As always, complying with the brand & UI standards for the platform is essential. I designed the typography and color palette in line with these principles, which was fairly straightforward as I played a key role in defining the company's brand guidelines and supported the development of the UI library. Furthermore, I crafted the logo for both the Discovery application and the Discovery register app, as well as the Discovery Hub, which serves as a cloud-based web center for the Discovery ecosystem.
Instruction
Manual
After creating the UI design, it was crucial to develop user guidelines to guarantee a seamless user experience throughout the entire product. In formulating these directions, I took into account the overall program flow, beyond merely the application, allowing users to smoothly transition from the platform's initiation to the conclusion of the session.
Promotional
Video
We've temporarily halted the user interface design after beta testing, yet I needed to produce a product overview video encompassing the advantages of our platform and showcasing the app's key features.
retrospetive
Next Steps
Integrating pop-up displays, and improving the sensor cards layout to encourage people to complete their tasks
Numerous decisions regarding this platform were influenced by the insights collected during the research phase of the project. However, in the minimal viable product development approach, we crafted the product prior to conducting user testing or interviews. Concerns raised by test participants post-development provided essential insights to confirm the user experience selections we made. An appropriate subsequent step would involve incorporating feedback from beta testers. Based on the beta testing outcomes, it is necessary to develop additional vital features for the platform, such as a pop-up display offering explicit task alerts or reminders for task completion. Furthermore, improvements should be made to the sensor card design, particularly enhancing the readability of the sensor status.
Takeaways
Ownership, working with constraints, and user testing
This project provided me with immense learning opportunities. As a first-time DRI (Directly Responsible Individual) for user interface design, I gained insights on how to effectively collaborate with developers and navigate design concepts and choices. This experience taught me about dealing with real, technical limitations and the proper way to present design documentation for seamless development. Additionally, working on this platform greatly enhanced my understanding of the user research process, especially through beta testing, an aspect I had limited exposure to prior.